Privacy Policy
FantasyOneIndia ("FantasyOneIndia", or "we", "our", "us") operates the FantasyOneIndia website and mobile application (collectively referred to as the "Platform"). The Platform enables users in select states of India ("Users" or "you") to access and participate in online fantasy sports games in various formats and variations.
This Privacy Policy ("Policy") outlines how FantasyOneIndia collects, uses, shares, and protects the personal information you provide when using the Platform. It forms an integral part of the Terms of Service between FantasyOneIndia and you. Therefore, we encourage you to read this Privacy Policy carefully before accessing the Platform.
All terms not defined in this document will have the meanings assigned to them in the Terms of Service.
1. Types of Information We Collect
1.1. We may collect the following types of information:
‍Information You Provide:
When you register on the Platform, you will be required to provide personal information such as your name, location, email address, mobile number, display picture, social media ID (if shared), and other relevant profile details. You may also need to provide your bank account details when using payment options or your PAN for cash withdrawals, as required.
‍Transaction Details: If you initiate a financial transaction on the Platform, we collect transaction details including the payment method, amount, date, and time of the transaction.
‍Interaction Information: Any interactions you have with our customer support team are recorded and stored for processing.
‍Technical Information: We automatically collect technical data such as your IP address, browser type, location, unique device identifiers, and cookies when you use our Platform. This helps us track usage patterns and improve our services.
‍Usage Information: When you engage in Fantasy Sports games, we collect data about your gameplay, including the games played, time spent, amounts wagered, and your interactions with other users.
‍Messages: Any messages or content you send or receive on the Platform are stored.
‍Cookies: We use cookies (small text files stored on your browser) to identify your device and store certain information about your visits to enhance your experience. You can manage or delete cookies through your browser settings, although doing so may affect your Platform experience.
‍Web Beacons: We use web beacons (pixel tags) in conjunction with cookies to understand your interaction with our Platform. Disabling cookies may also make web beacons ineffective.
1.2. Mandatory Information
Certain information is mandatory when you first access or register on the Platform. If you do not provide this mandatory information, you may not be able to access specific features of the Platform.2. How We Use Your Information
2.1. Primary Uses of Information
We use your information for the following purposes:
‍Platform Access: Allow you to use and access the Platform.
‍Transaction Processing: Facilitate cash deposits, withdrawals, and other financial transactions.
‍Game Participation: Enable your participation in Fantasy Sports games and events.
‍Communications: Send you service-related notifications, including updates about changes to our policies or services.
‍Marketing: Promote FantasyOneIndia services and third-party products and services of our affiliates.
‍Customer Support: Handle support requests and resolve issues.
‍Internal Operations: Conduct research, data analysis, and improvements to enhance the Platform.
‍User Verification: Authenticate users and their accounts.
‍Advertising and Promotions: Customize and measure advertising and promotional campaigns.
‍Policy Enforcement: Ensure compliance with our Platform Policies.
2.2. Referral Program
If you participate in our referral program, we may use your and the referred person’s contact information to send invitations or promotional messages.
2.3. Optional Use
We may use your information for promotional purposes, such as testimonials.
3. How We Store Your Information
3.1. The information we collect is securely stored on servers located in India.
3.2. Some affiliates or service providers may store or process information in jurisdictions outside India.
4. How We Share Your Information
4.1. We may share your information with third-party service providers who help us deliver services, including:
‍Payment Service Providers: For transaction processing.
‍Advertisers: For targeting ads to you.
‍Cloud Storage Providers: For storage and disaster recovery services.
‍Analytics Providers: For performance optimization.
‍Customer Support Providers: For assistance and issue resolution.
4.2. Some information, like gameplay data, may be visible to other users you interact with on the Platform.
4.3. We may also share your information with subsidiaries and affiliates of FantasyOneIndia to support the Platform’s functioning and internal operations.
4.4. If required by law, we may share your information with law enforcement or public authorities, including to comply with legal requests or protect the Platform's integrity.
4.5. Third-party service providers we engage with are contractually obligated to maintain confidentiality and safeguard your information.
4.6. In case of a sale or transfer of assets, your information may be transferred to the buyer, who will be obligated to respect this Privacy Policy.
5. How Long We Retain Your Information
We retain your information only for as long as necessary to provide our services, comply with legal obligations, prevent fraud, resolve disputes, and enforce our agreements. After that, your data will be deleted in compliance with applicable laws.
6. Your Rights and Preferences
6.1. Access and Update: You can update your personal information by logging into your FantasyOneIndia account.
6.2. Withdrawal of Consent: You can withdraw your consent to provide information by contacting us at support@fantasyoneindia.comThis may limit your ability to use certain features of the Platform.
6.3. Account Deletion: You may request the deletion of your account by emailing support@fantasyoneindia.comDeletion of your account will remove access to the Platform and all related data, unless retention is required by law.
6.4. Opt-out of Communications: To stop receiving marketing emails, you can opt-out by emailing us at support@fantasyoneindia.com6.7. Security and Protection of Your InformationWe use industry-standard security measures, including encryption and physical security to protect your personal information. You are responsible for maintaining the confidentiality of your password and account details. If you suspect any security breach, please notify us immediately.
8. Information Relating to ChildrenFantasyOneIndia is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware of such data collection, we will delete it promptly.
9. Third-Party Platforms and ServicesOur Platform may contain links to third-party websites or services. These are governed by their own privacy policies, and we are not responsible for their practices.
10. How to Contact UsIf you have any concerns or questions about this Privacy Policy, or need assistance regarding your personal data, please contact our Grievance Officer:
Email: grievance.officer@FantasyOneIndia.com11. Changes to This Privacy PolicyWe reserve the right to modify this Privacy Policy from time to time. Any changes will be updated on the Platform. Please review this document periodically to stay informed about how we protect your information.